RETURN POLICY:

RETURN POLICY 

Inspired Style by SPANNER offers complimentary return shipping. We are pleased to accept timely returns of unused, unworn, unwashed and undamaged items within 14 days from the date you receive your order. Returns outside this time frame may be accepted at the discretion of Inspired Style by SPANNER and, if accepted, will only be refunded as store credit. NOTE : Items marked final sale may not be returned/exchanged.

EXCHANGES
If you wish to exchange your item for an alternative size or style, you must return it and purchase the new item separately. We will gladly ship your new merchandise immediately. We will bill your credit card for the new merchandise and refund your credit card for returned merchandise as soon as we receive it.

 

SHIPPING :

SHIPPING METHODS AND COSTS WITHIN CANADA

Orders placed by 1pm ET will be shipped and received within 3-7 business days, dependent on the chosen shipping method. Orders placed after 1pm ET will be shipped the following day, and received within 3-7 business days, dependent on the chosen shipping method. Orders may take up to 48 hours to ship out from initial order time.  

Standard Shipping Rates:

Canada

West $21.00 Saskatchewan, Alberta & BC

Central $14.00 Ontario Quebec & Manitoba

East $20.00 Maritimes

 

USA

North/ West & South/West $17.00

North/Central & South Central $15.00

North/East & South/ East $15.00

 

TAXES AND DUTIES

Prices displayed on the website are exclusive of taxes. Any applicable sales tax will be calculated during checkout and displayed on the Order Review page.

 

Shipping (CANADA and U.S.A. Only)

We ship to the continental U.S.A. and Canada only. For orders shipped outside these countries, please email onlinecustomersupport@inspiredstyle.com or call our Customer Service line at 1-800-546-4687 (M-F, 9:30am-5:30 pm EST) and we will do our best to accommodate your request.

Shipping Method  Cost Tracking    Expected Arrival   Customs & Duties* Signature Required
FedEx Ground $21     Yes 5-20 business days;Monday – Friday; 9 am – 5 pm They’re on us! You will not be required to pay any additional fees upon delivery.      Yes

 *Customs & Duties as defined in the International Shipping, Handling, Customs & Import Terms & Conditions

U.S.A. Duties & Taxes

Prices displayed on the website are exclusive of State Sales Tax. When you proceed to purchase your order, sales tax will be calculated on the total merchandise value. Shipping is $21 and inclusive of any customs and duties charges. The price displayed on the Check-Out page is your final charge (exclusive of relevant currency discrepancies as defined in Currency information below).

Inspired Style orders to the U.S.A. are exclusive of import taxes and duties, and are shipped on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties are included in the final purchase price. No additional payment will be required when your purchase arrives at your door

 

Currency

Your order will be charged in Canadian Dollars (CAD). Please note that your issuing bank may charge a small fee to convert currency if you are a resident of the U.S.A., of which Inspired Style  has no control over. By purchasing at Inspired Style, you accept any additional charges incurred by currency conversion and your bank/credit card.

Changing or amending your order once it has been placed

Before your purchases have been prepared for dispatch we can cancel an item, change the size or edit your shipping details. However, we are unable to combine orders or add pieces to an existing order once it has been placed.

If you need to make any amendments, please call our Customer Experience line at 1-888-546-4687 (M-F, 9:30am-5:30 pm EST)

Changing your shipping address after it has been dispatched

Once your order has been dispatched, we are unable to redirect your delivery to another address. To avoid any delays in receiving your order, we suggest that you provide a suitable shipping address for the specified delivery times.

Returns & Exchanges (U.S.A. & International)

At this time, all orders to the U.S.A. and outside the country of Canada are Final Sale (i.e. no returns permitted). We are working hard on amending our policy, and kindly ask for your patience and understanding at this time.
Need More Help?

Call: 1-800-214-3485 (M – F; 9:30 a.m. – 5:30 p.m. EST)

Email: onlinecustomersupport@inspiredstyle.com

*please note – shipping fees are non-refundable